Shipping policy
Shipping Policy
All products are made-to-order, meaning your item is created specifically for you once you place your order.
Production & Delivery Times
Orders are typically produced and shipped within 1-5 business days, depending on the product. Total delivery time (production + shipping) varies by destination:
- Local/domestic orders: Usually 3-7 business days
- International orders: Typically 5-14 business days
Specific estimated delivery times will be shown at checkout based on your location.
Tracking Information
Once your order ships, you'll receive a tracking number via email so you can monitor your delivery.
International Shipping
We ship worldwide. Delivery times vary by destination and may be affected by customs processing.
Quality Guarantee
All products are produced to high-quality standards. If you receive a defective or damaged item, please contact us within 30 days and we'll work to resolve the issue.
Questions?
If you have concerns about your order, please contact us and we'll be happy to help.